Question 1

What age group do you cater for?

Accepted Answer

We offer a preschool program for children aged 6 weeks to 5 years, supporting their development before starting primary school.

Question 2

What type of program do you offer?

Accepted Answer

We provide a play-based learning program guided by experienced educators, focusing on school readiness and holistic development.

Question 3

How does your school readiness program work?

Accepted Answer

Our program helps children build early literacy, numeracy, independence, and social skills to ensure a smooth transition to school.

Question 4

How can I enrol my child?

Accepted Answer

You can enrol by contacting us, booking a tour, and completing our enrolment form. Our team will guide you through the process.

Question 5

Can I book a tour before enrolling?

Accepted Answer

Yes, we encourage families to book a tour to experience our environment, meet our educators, and ask questions.

Question 6

Do you have a waitlist?

Accepted Answer

Yes, we may have a waitlist depending on availability. We recommend enquiring early to secure a place.

Question 7

What is your educator-to-child ratio?

Accepted Answer

We follow NSW regulations to ensure appropriate educator-to-child ratios, providing a safe and supportive learning environment.

Question 8

Are your educators qualified?

Accepted Answer

Yes, our educators are highly qualified and experienced in early childhood education, with current certifications.

Question 9

What should my child bring each day?

Accepted Answer

Children should bring a hat, water bottle, healthy lunch, and a change of clothes.

Question 10

Do you provide meals?

Accepted Answer

Turramurra Kindergarten has adopted the Rainbow Food Initiative!
We offer your children the opportunity to eat all of the colours of the rainbow whilst in our care environment.
By exposing children to a variety of healthy, nutritional & colourful food at an early age assists in influencing them to make healthy choices in the future.
Moving forward, we will teach the children about where their food comes from and involve them in growing a variety of fruits, vegetables and herbs. This includes the cycle from beginning to end by using our compost & worm farms to promote healthy soil using the “worm tea.” How rewarding will it be to be able to harvest and eat what we have grown ourselves!
Below you can discover their 6-week rotating menu cycle which you will see the rainbow of amazing foods that your child will be offered.
The menu also includes purees for the little ones, a fantastic variety of alternate meals for children with allergies and all meats included in the menu are Halal Certified (a certificate can be provided upon request)

Question 11

Do you offer part-time enrolment?

Accepted Answer

Yes, we offer flexible attendance options to suit family needs. Please contact us for details.

Question 12

How do you support children’s social development?

Accepted Answer

We guide children through group activities and interactions to build confidence, empathy, and communication skills.

Question 13

Do you follow the Early Years Learning Framework (EYLF)?

Accepted Answer

Yes, our program aligns with the EYLF to support children’s learning and development.

Question 14

What to do upon arrival at the centre?

Accepted Answer

Place you child’s bag in a locker.
Complete daily Check in on IPAD in the OWNA Kiosk.
Place sunscreen on your child (there is sunscreen provided in each room, and staff will ensure sunscreen is reapplied before going outside in the afternoon).
Ensure your child has a clean nappy on.
Inform staff of any changes e.g., routines, pick up time, who is picking up your child in the afternoon. If someone is picking up your child that the staff are unfamiliar with, the person will be required to show photo identification before the staff can release your child.
Check your communication pocket for receipts/letters (communication pockets are in each room).
Spend 5-10 minutes with your child as they settle into an activity, and remember to say goodbye when you leave.

Question 15

What to do when I pick up my child at the end of the day?

Accepted Answer

Checkout on IPAD on the OWNA Kiosk.
Take your child’s bag out of their locker.
Check with the staff about your child’s day.

Question 16

What to bring?

Accepted Answer

ALL CHILDREN ARE REQUIRED TO BRING A BAG CONTAINING:
Nappies are supplied by the service however if your child has a specific need for a specific type of nappy parents will need to bring their child’s own nappies – 5-6 nappies (if required).
Bottles and formula (if required).
A wide brimmed hat or legionnaire (no caps please as they do not offer enough protection from the sun).
Dummy or comforter (if required).
A single bed sheet or 2 cot sheets for rest time (sheets are provided for children in the nursery).

Question 17

What to wear?

Accepted Answer

Check with the staff about your child’s day.
Our learning environment provides children with the opportunity to play, explore and engage in lots of fun and messy activities. Therefore, we ask that children are not dressed in good clothes that you do not want to get dirty.
Due to our sun safety policy children’s clothing must cover their shoulders – no singlets or sleeveless clothes are allowed.
Overalls are not recommended as they can be difficult for children when going to the toilet and during nappy changes.
We recommend children wear joggers or sandals, as thongs, big boots and shoes with heels are not practical and can be dangerous during gross motor experiences.

Question 18

What happens when children are sick?

Accepted Answer

TO HELP REDUCE THE SPREAD OF ILLNESS AND INFECTION WE ASK FAMILIES TO OBSERVE THE FOLLOWING:
children with a contagious illness (including head lice and nits), or who have experienced a temperature, vomiting or diarrhoea in the past 24 hours are to be kept at home. However, if we have a notified gastro outbreak within the service the exclusion periods will be increased to 48hours.
children who are generally unwell and require one on one care need to be kept at home also.
Parents/caregivers will be rung and asked to collect their child during the day if they develop a temperature, experience diarrhoea twice or vomiting. If in the event parents or primary caregivers cannot be reached or are unable to collect their child immediately staff will ring the emergency contact persons noted on the enrolment form and arrange for children to be picked up.

Question 19

What is policy for medication?

Accepted Answer

It is a policy of Turramurra kindergarten that staff may only administer to children medication prescribed by a doctor.
Please note that children are not to attend the centre for the first 24 hours of starting any medication.
A medication form is to be completed by parents/caregivers each day that your child requires medication whilst in care.
A letter is required from a doctor if your child requires medication on a regular basis.
Please note that we do not administer Panadol to children.

FAQ